Prescryptive Health, Inc. Privacy Policy

Updated and Effective as of: June 24, 2026

Prescryptive Health, Inc. (“Prescryptive”, “we”, or “us”) is committed to protecting your privacy. This Privacy Policy (“Privacy Policy”) describes how we process and use Personal Information (as defined below) that’s collected when you visit or interact with Prescryptive websites (the “Sites”) or when using Prescryptive products, services or offerings (the “Services”). This Privacy Policy applies to your use of the Sites and Services.

It is important that you carefully review this Privacy Policy before using or accessing our Sites or Services. By using or accessing our Sites or Services you agree to the terms and conditions of this Privacy Policy, and you acknowledge the collection, use and disclosure practices described in this Privacy Policy. You are not authorized to use the Site or Services if you do not agree to this Privacy Policy.  Your use of the Sites or Services constitutes your authorization for us to collect, use, and disclose your Personal Information in accordance with this Privacy Policy. If you do not consent to these practices, you must discontinue use of the Sites and Services.

If you visit any third-party websites or services that may be accessed from or through the Site or Services, such sites and services may require you to agree to additional terms and conditions, privacy policies, and data usage that differ materially from those contained in this Privacy Policy. In such a case, please review and agree to such additional terms before using such sites and services. 

1. Information We Collect

This Privacy Policy describes information we collect or receive about you during your interactions with our Sites and Services. In this Privacy Policy, we use the term “Personal Information” to refer to any information that is collected about you or your use of the Site or Services, including information that can be used to directly or indirectly identify you or the nature of your use of the Site and Services. Examples include your name, address, telephone number, e-mail address, characteristics, or descriptions (such as gender and date of birth), and other similar and associated information.

Information you provide through our Sites and Services. In some cases, we collect Personal Information directly from you. We will ask you for Personal Information when you interact with us, such as registering on our Sites, using any interactive features or applications, signing up to receive product information, or choosing to share your experiences with us. For example, a person seeking employment may choose to apply for a job online or request additional information about job opportunities; a health care professional might ask that we send information about one or more of our products.

Information we collect through third-party sources. We may obtain information about you through third-party sources, including but not limited to, requests for reimbursement, eligibility files or claims data that we receive from your employer or health benefit plan, pharmacies and prescribers who contact us regarding your health plan benefits, medication history or other information from family members and personal representatives who are registered with or interact with Prescryptive on your behalf.

If you are interacting with our Sites as an individual customer or other third party, we may use your Personal Information (e.g., information you enter through our “Contact Us” page) with information we receive from third parties, including marketing partners and social media companies. We may combine this information with the information we collect about you to help us tailor our communications and to improve our Services.

We also collect information from our vendors, suppliers, consultants, professional advisors, and other third parties for purposes of managing and operating our business. For example, we will collect business contact information, financial information, and other information necessary to engage our suppliers and other business partners and to evaluate their performance.

Information we collect automatically through our Sites. Through your use of our Sites, we collect related information by automated means, such as the date and time of your website sessions, movement across our Sites, telemetry information, the browser information and operating system you use and other system settings, as well as the language your system uses and the country, region, and time zone where your device is located (collectively, “Usage Data”). Usage Data also includes the IP Address of the device you use to connect to the internet that is collected by our website server logs. An IP address is a unique identifier that devices use to identify and communicate with each other on the internet. In certain circumstances where we link Usage Data and Personal Information, Usage Data may be considered Personal Information.

2. How We Use Your Information

We may use your Personal Information as outlined below:

Furnish the Services. We may use your Personal Information to furnish the Services, including interactions with health care providers, plan sponsors, benefits administrators, and pharmacies to verify eligibility for our Services, obtain prior authorization, manage prescriptions, process claims, provide customer service, create and maintain business records, respond to your questions and comments, and send you communications, including notifications and alerts, about the Services.

Build and maintain our relationship with you. We may use your Personal Information to improve your experience with our Services, send you marketing messages about the Services that may be of interest to you, send you educational materials, and obtain and respond to your feedback, questions, and comments. We may also draw inferences from the Personal Information we receive about you, such as information about your preferences, characteristics, and interest in our Services.

Improve the Services. We may use your Personal Information to facilitate and improve the operation of the Services, perform market research and analysis, analyze how the Services are being used and accessed, improve the functionality of the Services and your user experience, conduct quality assurance activities, perform internal business reviews, and develop new Services.

Maintain security of the Services. We may use your Personal Information to maintain the security and integrity of the Services, detect security incidents, protect our Services against fraudulent and illegal activity, and enforce the terms of use applicable to our Sites and Services.

For research and development purposes. We may deidentify, pseudonymize, or anonymize your Personal Information by removing data components (such as your name, email address, or linkable tracking ID) that make the data personally identifiable to you or through other means. We do this so that we can conduct research and develop our Services.

Comply with legal obligations and respond to legal proceedings. We may use your Personal Information to comply with our legal obligations, including maintaining records of our compliance with federal and state law requirements. We may also use your Personal Information to establish, exercise, or defend legal claims.

We may also use your information for other purposes consistent with the context of the collection of your Personal Information as otherwise disclosed to you at the time your Personal Information is collected, or with your consent.

3. How We Disclose the Information Collected

Service providers. We may disclose your Personal Information with our service providers for the purposes described in Section 1 above, including organizations that provide services related to: maintaining, operating, hosting, and improving the Services; payment processing; customer service; sending emails; technical support; data analytics; and marketing. It is our policy to limit our service providers’ use of your Personal Information to that which is necessary to perform their services for us.

Delivery of Services. We may disclose your Personal Information to providers, pharmacists, pharmacies or your benefit plan to facilitate delivery of the requested Services.

Your employer. If your access to our Services is offered in connection with a program through or supported by your employer, we will share certain Personal Information with your employer, including your member identification number, use of applicable services, and satisfaction survey results. In certain circumstances your employer or benefit plan may ask that we share certain Personal Information with a third-party designated provider to use for their own purposes.

In connection with a business transaction. We may disclose your Personal Information in the course of a business or data transaction, business relationship, and in the event of a bankruptcy, merger, acquisition, sale of all or part of our business, or other change of ownership or control (whether in whole or in part).

Required by law. Prescryptive may disclose Usage Data or Personal Information if required by law or if Prescryptive believes that disclosure is necessary to protect or defend the rights or property of Prescryptive, our Sites, or the users of our Sites, or to comply with a judicial proceeding, court order, or other legal process.

No other uses. Except as described in this Privacy Policy, we do not share, sell, rent, or trade any information provided with third parties for promotional purposes.

4. Cookies, Tracking & Advertising Technologies

When you use our Sites, we collect different types of Usage Data by automated means, using technologies such as Application Programming Interfaces, web services, scripts, cookies, pixels, tags, web beacons, browser analysis tools, and server logs. Using these technologies enables certain services we use including advertising, visitor tracking, personalization, website analytics and security services. We may also use vendors, such as Adobe and Google, to provide these services, and the data may be disclosed to our vendors for these purposes.

Cookies. A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. 

Other data may be disclosed to vendors providing additional services integrated into our Sites, including performance monitoring, user experience components such as user interface frameworks, images and web fonts, and maps. When we send email communications, we may place a web beacon or similar tracking technology in the email to know whether your device can receive HTML emails, or to collect data on whether the email or an attachment or link in the email has been opened or forwarded.

Analytics and Advertising Technologies.  We use third-party analytics and advertising tools, including Google LLC services such as Google Analytics and tracking technologies provided by Meta Platforms, Inc., including the Meta Pixel. These tools help us understand how users interact with our website, measure the effectiveness of our marketing campaigns, and deliver relevant advertisements. These technologies may collect information such as: IP address, browser type and versions, device identifiers, pages visited and actions taken on our site, and referring URLs and timestamps. We use the data collected to: analyze website traffic and usage trends, to improve website functionality and user experience, to measure marketing performance, and to deliver targeted advertising on third-party platforms. 

Google Analytics. Google Analytics uses cookies and similar technologies to collect and analyze information about the use of our website. The information generated may be transmitted to and stored by Google on servers in the United States or other countries. You can learn more about how Google uses data here: https://policies.google.com/technologies/partner-sites. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Meta Pixel (Facebook Pixel). Meta Pixel allows us to track user activity after interacting with our ads on Meta platforms (such as Facebook and Instagram), enabling us to measure ad effectiveness and deliver more relevant advertising. Meta may use this data in accordance with its own privacy policies. More information is available here: https://www.facebook.com/privacy/policy

Consent Management Technology. In addition, Prescryptive uses a consent-management platform that, where applicable and warranted, enables you to manage your cookie preferences. Through this tool, you may accept all cookies, reject non-essential cookies (such as analytics or advertising cookies), or customize your selections by category. Your choices are stored and respected unless you clear your browser cookies or use a different device or browser. Necessary cookies that enable core functionality (such as security, accessibility, and network management) remain active by default and cannot be disabled.

5. Your Privacy Choices

You will be given opportunities to make choices about the data we receive and how we use it.

Revoking Consent. You have the right to revoke certain consents you have provided to Prescryptive at any time by logging into your account, contacting customer support, or using available opt-out mechanisms; however, such revocation may take up to ten (10) days to process, may limit your ability to access certain services, and does not apply retroactively to actions already taken. Revoking consent will not delete your account or prevent us from sending important operational or transactional communications (such as prescription updates or security notifications), and is separate from opting out of marketing communications, which you may manage independently. Prescryptive Consent Revocation Policy

Tracking technologies and advertising. Your web browser settings allow you to change your cookie settings. Please be aware that website functions may not work well if you choose to reject some cookies. In addition, you can manage your cookie preferences at any time through our consent-preference center (accessible via the cookie consent widget at the bottom of our web pages).

Promotional communications. You may opt out of email marketing at any time by selecting “unsubscribe” at the bottom of the email. Note that some email communications are required as part of your use of the Services and cannot be unsubscribed.

For additional information on how to optout of receiving targeted advertising, you can also visit www.thenai.org/opt-out and www.youradchoices.com.

6. Data Protection

Consistent with applicable laws and requirements, we have put in place reasonable physical, technical, and administrative safeguards designed to protect Personal Information from loss, misuse, alteration, theft, unauthorized access and unauthorized disclosure consistent with legal obligations and industry practices.

We are not responsible for any interception or interruption of communications, or for changes to or losses of data through the internet. Users of our Sites or Services are responsible for maintaining the security of any password, user ID, or other form of authentication involved in obtaining access to password protected or secure areas of our Sites or Services. Any access to our Sites or Services through your user ID and password will be treated as authorized by you. If we believe it is necessary or advisable to help protect your Personal Information and/or the integrity of our Sites or Services, we may suspend your use of all or part of our Services without notice. Unauthorized access to any of our Sites or Services is prohibited and may lead to criminal prosecution.

7. Children’s Privacy

If you are under the age of 13, you may only use our Sites or Services with the supervision and consent of your parent or legal guardian. If we learn we have collected Personal Information from someone under the age of 13 that was not provided with the supervision and consent of the minor’s parents or legal guardian, we will take steps to remove such information and terminate the child’s account. If you believe we have impermissibly collected Personal Information from someone under the age of 13, please contact us at privacy@prescryptive.com. Neither our Sites nor our Services are directed to children under 13.

8. How Long We Retain Your Personal Information

We retain information as long as it is necessary and relevant for our business, operational, and legal purposes. In addition, we retain Personal Information to comply with applicable law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms of Service, and other actions permitted by law.

When your Personal Information is no longer needed for Prescryptive’s business, operational, and legal purposes, we may dispose of it without notice to you. Whenever possible, we aim to deidentify the information or otherwise remove some or all information that may identify you from records that we may need to keep for periods beyond the specified retention period.

9. U.S State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable law, including rights relating to access, correction, deletion, portability, and opting out of certain processing activities. For additional information regarding these rights and how to exercise them, please see our U.S. State Privacy Notice. 

10. Links to Other Websites

Our Sites may contain links or otherwise provide access to another website, mobile application, or internet location (collectively “Third-Party Sites”). Please note that we have no control over and are not responsible for Third-Party Sites, their content, or any goods or services available through the Third-Party Sites. Our Privacy Policy does not apply to Third-Party Sites. We encourage you to review the privacy policies of any website or application with which you interact.

11. Intended Audience  

Our Site and Services are intended for individuals located in the United States. By accessing or using our Site and Services, you represent that you are a U.S. resident. We do not market to or intentionally offer goods or services to individuals located in the European Union (“EU”) or the European Economic Area (“EEA”), and we do not intentionally collect personal data from such individuals. If we become aware that personal data has been submitted by an individual located in the EU or EEA in a manner inconsistent with this policy, we will take reasonable steps to delete such information in accordance with applicable law. 

12. How to Contact Us

If you have any questions about Prescryptive’s Privacy Policy, would like to exercise one of your rights, or would like to submit a concern or complaint, please contact us at privacy@prescryptive.com. You can also write to us at: Privacy Office, Prescryptive Health, Inc., PO Box 403, Redmond WA 98073.

13. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version of the Privacy Policy is housed on prescryptive.com. The version date of the policy is located at the top of this Privacy Policy. We encourage you to review this Privacy Policy often to stay informed of how we may process your information.