Technology Tools Can Improve Customer Service

Drug Topics examines how technology can help pharmacists offer high-quality customer service. Prescryptive’s own Paige Clark, RPh, weighs in: “With 85% of Americans owning a mobile phone, pharmacists should be offering easy-to-use mobile options. Additionally, drug costs are a large concern for patients, so offering mobile tools that allow patients to transparently view the price before they get to the pharmacy counter is valuable.” See more in the full Drug Topics article.